Security First, let's talk about security. At Lucy's Dog House we want to ensure that you can shop with complete confidence in us. We have taken significant measures to ensure your personal data is safe. As a result we offer 128 bit encryption provide by Yahoo on our checkout pages. Pretty tough stuff and that means your data is safe. When you enter the checkout pages, you will notice that the http changes to https, this means you are entering a secure area. Shipping in the United States and Canada Normally items will ship within 1-2 business days. We charge shipping at a flat rate of 4.99 for all orders under a $100 and free for all orders over $100. International Shipping We ship internationallyto Australia and New Zealand, the per order rate is 9.99 USD. We also ship to Europe and the per order rate is 10.99 USD. We do not ship dog beds outside of the U.S and Canada. If you really want one of our beds shipped outside of the U.S or Canada please send us an email click here and we will give you a price quote. Custom Orders Some of the products in the store are made to order, especially personalized items. For those items, it will normally be indicated in the product description how long it will take to deliver. Email Us Please email me at click here if you have any questions about anything. Have suggestions about the site? We would love to hear from you. Have a challenge with the site, let us know. Did your dog do something awesome? Let us know! We love most dogs more than most people. Have a picture of your dog wearing or using one of our products? Send it to us and will put it on our site. How cool is that? Call Us Do not hesitate to call us at 832-688-8917. We would love to hear from you. Sizing Uncertain about the size you need for your dog? Send us an email or give us a call. If we recommend a size to you and it still does not fit we will send out the correct size and pay for the shipping of the new item to you and the incorrect item back to us. Returns If you need to return the product for whatever reason, you have 30 days after you received the product(s) to do so. Normally, we would prefer to issue store credit for all returns, but if that does not work for you we can provide you a refund for the items you are returning. After 30 days you will get store credit on any returns. The address for returns is: Lucy's Dog House 9306 Turtle Log Trail Houston, TX 77064 |
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- dog beds
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- dog carriers
- dog collars
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- dog people stuff
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Questions?? Email Us or call us at 832-688-8917.
This is the place for great dog supplies, collars, beds and toys.
This is the place for great dog supplies, collars, beds and toys.
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